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1.Q:Are you a factory or trading company? A: We are a company that produces, processes and sells...
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Description
x
1.Q:Are you a factory or trading company?
A: We are a company that produces, processes and sells lamps.
2.Q:Delivery time?
A: For container order: around 25-35 days, for sample orders: around 15-25 days.
3.Q:Can We get the sample and how?
A: yes, We are honored to offer you samples.you can email us directly.
4.Q:How does your factory do regarding quality control?
A:"Quality is priority. we always attach great importance to quality controlling from the very beginning to the very end.Our
factory has gained CE,SAA,UL authentication.
5. Q: Do you accept OEM or custome design?
A: Yes, we accept.We can provide CAD drawing for project order for free.
6.Q:What are your market reach throughout the region?
A:We have 6 years of lighting production experience, the product market covers Japan, North America, South America, Western
Europe, Eastern Europe, Southeast Asia, Middle East and other countries and regions.
7.Q: What is your main product line is made?
A:Our company produces and sells indoor lamps, including pendant light /chandeliers, wall lamps, ceiling lamps,glass lampshade,
etc. and currently the largest proportion of pendant light /chandeliers.
A: We are a company that produces, processes and sells lamps.
2.Q:Delivery time?
A: For container order: around 25-35 days, for sample orders: around 15-25 days.
3.Q:Can We get the sample and how?
A: yes, We are honored to offer you samples.you can email us directly.
4.Q:How does your factory do regarding quality control?
A:"Quality is priority. we always attach great importance to quality controlling from the very beginning to the very end.Our
factory has gained CE,SAA,UL authentication.
5. Q: Do you accept OEM or custome design?
A: Yes, we accept.We can provide CAD drawing for project order for free.
6.Q:What are your market reach throughout the region?
A:We have 6 years of lighting production experience, the product market covers Japan, North America, South America, Western
Europe, Eastern Europe, Southeast Asia, Middle East and other countries and regions.
7.Q: What is your main product line is made?
A:Our company produces and sells indoor lamps, including pendant light /chandeliers, wall lamps, ceiling lamps,glass lampshade,
etc. and currently the largest proportion of pendant light /chandeliers.
Shipping & Return
xReturns Policy
Return Policy: As this is an overseas delivery, we do not accept returns due to a simple change of mind. However, new, unopened products can be returned within 30 days of delivery for a full refund. If you receive an incorrect or defective item, we will cover the cost of return shipping. Refunds are usually processed within 4 weeks of receiving the returned item.
To return an item, please log in to your account, go to "My Account," click on "Complete Orders," and select the item you wish to return. Once we receive and process the returned item, we will inform you of your refund via email.
Delivery:
While some products may have shipping restrictions, we can ship to most addresses worldwide. We will provide estimated shipping and delivery dates based on product availability at the time of your order and the shipping options you select. Estimated delivery dates may be displayed on the Shipping Quote page.
Shipping charges are calculated based on the higher cost between weight and CBM, and all weights are rounded up to the next full weight according to the policy of the shipping company we use. The weight of all items can be found on the product details page.
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